Shipping policy

Shipping Policy

Thank you for choosing [KUKADIYA AXPO]. We strive to deliver your home decor essentials in the quickest and safest way possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 5–7 business days.

  • Express Shipping: 2–3 business days (Available at an additional cost).

  • Free Shipping: We offer free shipping on all orders above ₹[Insert Amount, e.g., 1,999].

3. Specialized Packaging for Fragile Items

Since home decor often involves delicate items (glassware, ceramics, wall art), we use premium multi-layer packaging and "Handle with Care" labeling to ensure your products arrive in perfect condition.

4. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).

  • The tracking number will be active within 24 hours.

5. Damages and Returns

[Your Brand Name] is liable for any products damaged or lost during shipping.

  • If you receive your order damaged, please contact us within 48 hours of delivery.

  • Please save all packaging materials and damaged goods.

  • Mandatory: We highly recommend filming an unboxing video. This serves as vital proof for insurance claims and helps us process your replacement or refund much faster.

6. Incorrect Shipping Addresses

We are not responsible for delivery failures if the address provided at the time of purchase is incorrect or incomplete. Please double-check your shipping details before confirming the order.

7. International Shipping Policy

Currently, we only ship to addresses within [Your Country, e.g., India]. (Note: If you ship internationally, you can mention: "International shipping rates and delivery times vary by location.")